Clam’s warranty covers manufacturer defects for products purchased through a certified Clam Dealer. This warranty does not cover cracked windows, tent tears, broken or bent poles due to high wind or unattended use. In addition, this warranty does not cover items that were purchased “As-Is”, floor models, open box, or discontinued items sold at a discount. The part will be replaced or repaired (manufacturer’s option). Warranty coverage time-frame is listed on the front page of the product Owner’s Manual.
We sincerely apologize for any inconvenience and will have this looked at right away by our Warranty Department.
Once we receive your claim request, it will be reviewed and someone from the Warranty Department will contact you within 5-7 business days to confirm and/or follow up on your claim request. For a faster response, please include an image (upload below) of the part/area of your product of concern (IE: tear in your tent).
Please fill out the form below to submit your warranty claim. WARRANTY FORM INCLUDES SOME REQUIRED FIELDS.